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My hair is THICK and unruly. I never expect much when using any shampoo or conditioner, nothing ever seems to work. This hasn’t worked miracles BUT having been trying to lay off the heat throughout lockdown and also after an all over home bleach job, I really think this conditioner has helped bring my hair back. It’s soft and thick again after months of being limp. I immediately bought this after getting it in my box along with the shampoo. The best part for me is the smell - it lasts for days on my hair and I love it - have run out recently and frantically trying to buy more!,5