Box was tampered

My box was tampered with and three items were missing from my box, this was one of them. Never got to try it. Birchbox said it would send me the missing items in 48h but instead they took 9 days to send it and only then realised that they didn’t have the item. My box was broken and resealed carefully, I didn’t even notice when it was handed to me by Hermes delivery. I don’t know where it was open but who ever did it knew what was inside and knew to reseal it carefully to pass inspection, that’s even if they have inspection. Very disappointing.

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